Privacy Policy
Privacy Policy
Shine ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains what we collect, how we use it, and your rights. It applies to [shine-eg.com] and any purchase you make from us.
By using the Site or placing an order, you consent to the practices described here.
1. Information we collect
You give us:
- Name, email, phone number, shipping & billing address
- Order details and purchase history
- Account login details (if you create an account)
- Messages you send us (support, reviews, newsletter sign-up)
Collected automatically:
- Device, browser, and IP address
- Pages viewed, items browsed, and how you reached the Site
- Cookies and similar technologies (see Section 6)
We do not store full card numbers. Payments are processed securely by our payment providers ([Paymob, Fawry]); card data is handled by them, not us.
2. How we use your information
- Process, fulfil, and deliver your orders
- Communicate about orders, delivery, and support
- Process payments and prevent fraud
- Send marketing (only with your consent — you can opt out anytime)
- Improve our products, Site, and customer experience
- Comply with legal and tax obligations
3. Legal basis
We process your data to perform our contract with you (fulfilling orders), with your consent (marketing, cookies), for our legitimate interests (improving and securing the Site), and to meet legal obligations.
4. Sharing your information
We share data only as needed with:
- Couriers ([Aramex / Bosta / Mylerz]) to deliver your order
- Payment providers ([Paymob, Fawry]) to process payments
- Technology providers — our e-commerce platform (Shopify), email/marketing tools ([Klaviyo/Mailchimp]), and analytics ([Google Analytics])
- Advertising partners ([Meta, Google]) for measurement and ads, where you've consented
- Authorities, where required by law
We never sell your personal data.
5. International transfers
Some providers (e.g. Shopify, Google, Meta) may process data on servers outside Egypt. Where this happens, we take reasonable steps to ensure your data remains protected to the standard described in this policy.
6. Cookies
We use cookies to keep the Site working (cart, login), remember preferences, measure traffic, and — with your consent — support advertising. You can manage or block cookies in your browser settings; some features may not work without them. [Link your cookie banner/settings here if you add one.]
7. Data retention
We keep personal data only as long as necessary to fulfil the purposes above and to meet legal, tax, and accounting requirements, after which it is securely deleted or anonymised.
8. Your rights
Subject to applicable law, you may:
- Access the data we hold about you
- Correct inaccurate data
- Delete your data ("right to be forgotten")
- Object to or restrict certain processing
- Withdraw consent for marketing at any time
- Request a copy of your data (portability)
To exercise any right, email []. We'll respond within [30 days]. You may also lodge a complaint with the relevant Egyptian data protection authority.
9. Marketing
If you opt in, we may send you offers and updates. Every marketing email has an unsubscribe link, and you can opt out anytime by contacting us. Transactional messages (order/delivery updates) are not marketing and will still be sent.
10. Security
We use appropriate technical and organisational measures to protect your data. No method of transmission over the internet is 100% secure, but we work to safeguard your information and limit access to those who need it.
11. Children
The Site is not directed at children under 18. We do not knowingly collect data from children. If you believe a child has provided us data, contact us and we'll delete it.
12. Changes to this policy
We may update this policy from time to time. The current version is always posted here with its "last updated" date.
13. Contact
Shine
Email: [] (privacy requests) · [] (general)
Last updated: 1 Jun 2026